privacy policy — Mother Cruncher Granola

Privacy Policy for Packaged Goods FoodEffective Date: 11/05/2023
At Mother Cruncher Granola, we understand the importance of privacy and the security of your personal information. As a provider of packaged goods food, we strive to maintain the highest standards of privacy protection. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our products and services.

Information We Collect

When you purchase, use, or interact with our packaged goods food, we may collect certain personal information, which may include:
1. Contact Information: Your name, email address, phone number, and shipping address, which we require to process and deliver your orders.
2. Payment Information: Credit or debit card details or other payment information when you make a purchase. Please note that we do not store your payment information on our servers but rely on reputable third-party payment providers.
3. Preferences: Any dietary restrictions or preferences that you voluntarily provide to us, so we can tailor our products and services to your needs.
4. Communications: Any communications you have with us, such as emails or customer support inquiries, which help us provide you with better service and support.
5. Website Usage Information: We may also collect certain non-personally identifiable information, such as your IP address, browser type, device type, and the pages you visit on our website. This information is collected through cookies and similar technologies to enhance your browsing experience and improve our website's functionality.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:
1. Processing and fulfilling your orders, managing your account, and providing customer support.
2. Personalizing your experience by understanding your preferences and dietary restrictions to recommend relevant products and offers.
3. Improving our products, services, and website by analyzing usage patterns, feedback, and trends.
4. Communicating with you about our products, promotions, and upcoming events via email, SMS, or other channels, but only if you have provided your consent to receive such communications.
5. Complying with legal obligations, including tax requirements, fraud prevention, and ensuring the security of our systems and customers.

Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties in the following circumstances:
1. Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as shipping, payment processing, analytics, or customer support. These service providers only have access to the information necessary to perform their designated functions and are contractually bound to protect your privacy.
2. Compliance with the Law: If required by applicable law, we may disclose your personal information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Mother Cruncher Granola, its customers, or others.

Data Security and Retention

We take the security of your personal information seriously and implement reasonable safeguards to protect against unauthorized access, disclosure, alteration, or destruction. We store personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, update, or delete your information. You may also opt-out of receiving marketing communications from us at any time.
To exercise your rights or make any requests regarding your personal information, please contact our customer support using the contact information provided at the end of this privacy policy.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

If you have any questions, concerns, or requests regarding our privacy practices or this Privacy Policy, please feel free to contact us at:
Mother Cruncher Granola

Email: info@mothercrunchergranola.com

Thank you for entrusting Mother Cruncher Granola with your personal information. We value your privacy and will continue to prioritize the security and protection of your data.